AI booking assistant
An AI booking assistant that answers on your site, then finishes the booking.
This is a chat assistant on your website and, if you add it, in your app. It is trained on your hours, prices, and availability. Answering the shop phone is the AI call agent add-on, built on the same knowledge.
Most missed bookings are not missed calls. They are people who searched after you closed, read a page that could not answer a price or a time, and booked somewhere that could. A contact form does not fix that. It asks them to wait until a human is awake.
Nookado’s assistant sits on the site and in the app, answers from the information you put in the dashboard, and can complete a table, appointment, or class booking when the slot is actually free. If it does not know, it says so and hands the conversation to you instead of inventing an answer.
The problem
Where the evening enquiry dies.
The question arrives when nobody can type back
Price, parking, dietary notes, whether you take walk-ins. These land on Instagram and the website between 8pm and midnight. By morning the customer has booked elsewhere.
A chatbot that scrapes the internet is worse than none
Generic assistants invent hours, quote the wrong price, or promise a service you dropped. That is how you get a row of people at 11am for a brunch you do not serve.
A widget that only collects a name is not booking
If the last step is “someone will confirm,” you have built a slower voicemail. The customer still does not have a time.
Staff become the FAQ during service
The same four questions, asked on the floor or at reception, while paying customers wait. The assistant is for those questions, not for clinical advice or special requests that need a person.
The approach
Answers from your dashboard, bookings from your calendar.
We load the assistant with what you already run the business on: opening hours, the service or menu list, prices, durations, parking, and the FAQs you are tired of typing. When you change those in the dashboard, the answers change. There is no separate “training project” each month.
When someone wants a time, the assistant offers slots that are actually free and writes the booking into the same dashboard the website uses. You see the name, the time, and the service. It does not call the customer, and it does not pick up your business line.
Boundaries are part of the setup. A clinic assistant will not discuss symptoms. A restaurant assistant will not invent an allergen policy you did not write. Anything outside the facts you provided is a handoff, not a guess.
What's included
What the assistant can and cannot do.
Chat on the website and in the app
Same assistant, same knowledge, wherever the customer already is. There is no phone agent and no voicemail transcription.
Answers drawn from your live information
Hours, prices, services, FAQs. Edit them once. The next conversation uses the new version.
Completed bookings, not “we will email you”
Party size or service, time, contact details, confirmation. The row appears in your dashboard as it happens.
A handoff when it should not answer
Unknown questions, medical advice, or anything you marked as staff-only get passed to you instead of being filled in.
Harlow's Kitchen
What changes
What you actually get back.
The overnight demand becomes visible
You will finally see the bookings that used to vanish because nobody was there to reply. That number was never in your reports, because those people left no voicemail.
The floor gets fewer of the same questions
Hours, price, parking, and “do you have a table at 7” should not require a person mid-service.
You are not locked to a mystery model
The facts it uses are the facts you can edit. If an answer is wrong, you fix the source, not a prompt buried in a vendor’s admin.
How it works
How the assistant is set up.
We take your real FAQs and offer
The questions your inbox already contains are better training than a generic script. We also load hours, services, and prices from the site build.
You mark what it must not answer
Clinical questions, custom quotes, anything you want a human on. Those become handoffs from the first day.
It goes live on the site with the rest of the build
Same week as the website. You can watch conversations in the dashboard and correct anything that is off.
You keep teaching it by editing the dashboard
A new service, a holiday closure, a price change. You do not file a retraining ticket.
Who it is for
Where chat booking earns its place.
Restaurants
Hours, dietary notes, and a table for a time that is free, after the kitchen has closed.
See restaurantsSalons and nail studios
Price and duration questions that currently live in Instagram DMs, then a booking with the right person.
See salons and nail studiosClinics
Logistics only: hours, location, appointment types, what to bring. It will not interpret symptoms.
See clinicsPricing
What it costs.
The AI booking assistant is included in Core: $49 a month, no setup fee.
There is no per-conversation fee. If you later add the app, social, ads, or the call agent, the assistant stays on the same plan.
Related services
Usually paired with this.
AI call agent
AI call agent
Answers your phone in a natural voice, replies from your menu, hours, and policies, and books the table or appointment while you work.
See detailsWebsite design
Website design
A customized, SEO-optimized site with your menu or services structured so search engines can read it, and customers can book, ask, or visit.
See detailsMobile app
Branded mobile app
Your own app on the App Store and Google Play, with the same ordering and booking as the site, under your name.
See detailsOwner dashboard
Owner dashboard
Stores, staff logins, customers, bookings, sales, payouts, and booking messages. Edit the site and menu yourself.
See detailsBy trade
How this looks for your business.
Same service, set up around how that trade actually books and gets found.
Restaurants
The menu, the table, and the order should live on a site you own, not on a marketplace that charges per cover. Guests read the dishes, reserve a time, or scan a QR at the table.
See restaurantsSalons and spas
Chair time is the product. Clients pick a stylist, a service with a real duration, and a time that is actually free. Cancellations do not sit empty because nobody could text the waitlist.
See salons and spasNail salons
Set, gel, acrylic, length, shape, art, fill, removal: the total should be obvious before a technician is interrupted. Walk-ins and appointments share a live view of who is free.
See nail salonsClinics
A first consult, a review, and a procedure are different lengths and different paperwork. Reception should not spend the morning on hold answering where to park.
See clinicsGyms and studios
Members book a class against a real cap. A first-timer books a trial that is treated as a lead, not a free drop-in that disappears. Membership questions get answered at 10pm.
See gyms and studiosQuestions
AI booking assistant questions.
Does this answer the business phone?+
No. It is chat on your website and in your app. It does not take inbound calls, place outbound calls, or sit on a recorded line.
Can it book without a human confirming?+
Yes, when the slot is free and the request matches a service you have configured. You still see every booking in the dashboard and can change or cancel it.
What if it is asked something it does not know?+
It should say it does not know and pass the conversation to you. If you ever see it guessing, that is a bug in the source information or the boundaries, and we fix that rather than leaving it live.
Will it give medical or legal advice?+
No. Clinic setups are limited to hours, location, appointment types, availability, and preparation notes. Anything about a condition is handed to your staff.
Is this included in Core?+
Yes. The chat assistant ships with the website on the $49 Core plan. You do not buy it as a separate product. Answering the phone is the AI call agent add-on.
Can it answer the phone too?+
Not this one. The AI call agent add-on uses the same knowledge, your hours, menu or services, prices, and policies, to answer calls in a natural voice and book over the phone. It is $99 a month with 500 minutes included.